Q: What is Play Poker Online Casino?

A: Play Poker Online Casino is just like any other casino found in the world. THE BIG DIFFERENCE resides on the fact that The Online Casino offers the most technologically advanced, realistic and secure software on the Internet today, with it, you will be able to experience the excitement of casino gaming from the comfort of your computer (home or work). Our SafeBet certification is an insurance to every player since as an independent casino auditor, we can guarantee honest payouts and fair play.

Q: How does it work?

A: First, you open an account. Immediately after your account info has been completed, you can deposit money by credit card, check, wire transfer. Once your account is credited, you can play our casino games, and your winnings (and losses) will be tracked. At any time, you can withdraw all or part of the money in your account, and we will gladly & promptly send you your money. Please be aware that a Fax-back form must be completed before your first redemption.

Q: How do I get started?

A: Click here for a printable version of the download and installation instructions.
Installing the software: Select the version (Lite or Full) you want to download and Click on "Download". We recommend that you save the "doclite.exe " file (or docfull.exe) on the Desktop of your computer, (this is the default saving location).
After the download is complete, go to the saving location (preferably your computer's desktop) for either file on your computer and double click on the doc.exe file and the installation wizard will guide you through the installation process.
If you decide to download the software to a file of your choice, please remember which folder you selected for this purpose. In case you do not remember, locating the doclite.exe (or docfull.exe) file is easy: go to "start" and go to "find file" and type "doclite.exe" in the dialog window, and hit ENTER. Once you locate the file double click on it and follow the installation instructions provided

Q: How do I register?

A:Double click on the Play Poker Online Casino icon (this is the icon with a pile of golden coins) on your desktop, click on "Create account" and fill out the form with the requested information and click on "submit"

Q: Can I play for real money?

A: Of course! Casino's just wouldn't be the same without the chance to win big.

Q: What do I need to do in order to play for fun?

A: Follow the same steps described for Getting Started and register all information when you create your account, after this is done, log-in making sure the "play for fun" option is selected, go to Bank, deposit Fun Money into your account and your are ready to enjoy!!

Q:Do I earn interest on money deposited on my account?

A: No, no interest is earned by money left in your account, that goes for The Online Casino as well. You are able and have the right and the possibilities to manage your account balance as you please.

Q:Do I have to pay for each cash out?

A: There is no service charge for cash-outs done on your credit card. For credit card redemption you are eligible to withdraw the total deposits done on a given credit card, if your winnings exceed your deposits you may cash out via Over Night express, Wire transfer and/or Cash Transfer. There is NO charge for the first two cash outs done in a given month, by way of the available cash out options (other than credit card), please visit our banking page for further details.

Q: Are there any penalties when my account balance drops bellow a certain dollar amount?

A: No, Play Poker Online Casino never penalizes their players when their account balance drops. However, if your account balance drops bellow the minimum bet amount, you will not be able to play.

Q: Are the games fair?

A: All of our games undergo rigorous testing by an independent testing facility called SafeBet. SafeBet randomly tests the outcomes of our games and certifies them only if they pass.

Q: What games do you offer?

A: We currently offer Blackjack, Red Dog, Deuces Wild Video Poker, Caribbean Poker, Pai Gow Poker, Jack or Better Video Poker, Joker Video Poker, Diamond Mine Slots, and Lucky Lightning' slots, Baccarat and War. Roulette (American & European versions) as well as other games will be available soon.

Q: How long does it take to get paid?

A: We process redemption requests on a daily basis. For safety of our customers, credit card redemption are approved and credited back 48 hours after they are requested. For Overnight-express it will take 48 hours for approval and processing plus 2-3 business days, depending on international delivery. Wire Transfers require the same 48 hours for approval and processing plus 3-5 business days for delivery.
Please be aware that no redemption on Credit Card will be done unless the agreement form is filled and faxed back to us.

Q: Is online gaming legal?

A: International law is very complex, and we do not know the specific laws that may apply to you where you live. We operate under strict compliance with all local laws, and urge you access our site only if you feel that you are in compliance with yours.

Q: Are my winnings reported for tax purposes?

A: All transactions are strictly confidential. We will not report any activity to any government agency.

Q: What currencies do you accept?

A: All wagering is done in US dollars, for simplicity. However, you may make a deposit with us in any currency you like, and we will be happy to credit your account in dollars, at the true bank exchange rate.

For additional information please forward your inquiries to support@play-poker-online-casino.com